Overview

Welcome to CDG's comprehensive ISO/IEC 17065:2012 Internal Auditor Training course. This online, self-paced course is designed for individuals seeking to understand the requirements of ISO/IEC 17065:2012, the international standard for the accreditation of bodies certifying products, processes, and services. Our training program is meticulously crafted to provide you with in-depth knowledge and practical skills to perform effective internal audits, ensuring your organization meets the necessary standards for certification bodies.

Course Objectives

• Understand the structure and requirements of ISO/IEC 17065:2012.
• Learn how to plan, conduct, report, and follow up on internal audits.
• Develop the skills needed to assess the compliance of certification bodies with ISO/IEC 17065:2012.
• Gain insights into the roles and responsibilities of an internal auditor.
• Prepare for conducting audits that contribute to the continuous improvement of certification processes.

Course Modules

1. Introduction to ISO/IEC 17065:2012

   • Overview of certification bodies and the need for accreditation.
   • Key concepts and principles of ISO/IEC 17065:2012.
   • Understanding the structure of the standard.

2. Detailed Requirements of ISO/IEC 17065:2012

   • General requirements: Legal and contractual matters, management of impartiality, and confidentiality.
   • Structural requirements: Organizational structure, responsibilities, and management.
   • Resource requirements: Personnel competence, outsourcing, and records.
   • Process requirements: Application, evaluation, review, decision, and certification processes.
   • Management system requirements: Quality management principles, documentation, and internal audits.

3. Internal Audit Process

   • Planning and preparing for an internal audit.
   • Conducting on-site audit activities.
   • Reporting audit findings and non-conformities.
   • Following up on corrective actions and closing out audits.

4. Roles and Responsibilities of an Internal Auditor

   • Key competencies and skills required for internal auditors.
   • Ethical considerations and maintaining impartiality.
   • Effective communication and interview techniques.

5. Practical Audit Exercises

   • Case studies and scenario-based exercises.
   • Sample audit checklists and templates.
   • Practice in identifying and documenting non-conformities.

Assessment and Certification

• Online Exam: At the end of the course, students will take an online exam to assess their understanding of the ISO/IEC 17065:2012 standard and internal audit process. The exam consists of multiple-choice questions, scenario-based questions, and practical exercises.
• Certification: Upon successful completion of the exam, students will receive an ISO/IEC 17065:2012 Internal Auditor certificate, generated online.

Key Features

• Self-Paced Learning: Complete the course at your own convenience and pace.
• Interactive Content: Engage with multimedia presentations, interactive quizzes, and practical exercises.
• Expert Support: Access to experienced instructors for guidance and support throughout the course.
• Comprehensive Resources: Downloadable course materials, templates, and audit checklists.
• Global Recognition: Earn a certificate recognized worldwide, enhancing your professional credentials.

Who Should Enroll?

• Quality managers and staff involved in internal audits.
• Certification body personnel seeking to understand ISO/IEC 17065:2012 requirements.
• Professionals aiming to enhance their auditing skills and knowledge.
• Anyone interested in pursuing a career in quality management and certification auditing.

Join us at CDG and embark on a journey to becoming a proficient ISO/IEC 17065:2012 Internal Auditor. Enroll today and take the first step towards ensuring excellence and compliance in certification processes.